If you were running a bakeshop, would you ask your bakers to bake bread and pies without using a recipe book? Of course not! Your workers would take much more time to come up with a recipe by trial and error.
So why do you do the same thing in your small business?
Even if you’re not baking pies, without an operations manual and proper procedures, your employees spend all their time trying to figure out how to complete their tasks instead of just getting them done. This obviously leads to inefficient business practices and translates as less productivity and profits.
Here are some reasons to use an operations manual:
1. Save Time. Using a manual provides your employees with a step-by-step guide to their tasks, thereby saving time.
2. Create Consistency. Using a manual will help you get consistent results every time.
3. More Positive Results. Consistent results mean a positive impact on your bottom line.
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